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Your responsibilities

You are responsible for keeping to the terms of your tenancy agreement.

These terms include:

  • Paying your rent on time
  • Reporting repairs and faults to us that are our responsibility to carry out
  • Allowing us access to carry out repairs and any servicing work especially the annual gas service work
  • Not behaving in an abusive, aggressive or threatening way to any of our staff or contractors
  • Not to harass or cause a nuisance to neighbours or other residents
  • Living in your home as your main or only home and not using it, or allowing it to be used, for any illegal activity
  • Not using your home as a base for running a business without our written permission
  • Writing to let us know if you are going to be away from your home for more than 28 days.

You are responsible for the general care of your home including:

  • Internal decorations
  • Keeping your home in a clean and tidy condition
  • Regularly testing your smoke alarms
  • Minor repairs
  • Paying for chargeable repairs
  • Your garden – including hedges.

You must make sure that you, or anyone living in or visiting your property, does not cause a nuisance and annoyance, anti-social behaviour or domestic violence to anyone else.

You should:

  • Not play loud music or make excessive noise that may disturb others
  • Be co-operative if a neighbour asks you to reduce noise
  • Not use your home for illegal or immoral purposes
  • Keep your pets under control
  • Park so as not to restrict access to other people’s homes.

Not keeping to your responsibilities

If you don’t keep to the responsibilities listed above (and to those given in more detail in your tenancy agreement) you have broken your tenancy agreement.

For serious breaches, such as allowing your home to be used as a base for selling illegal drugs, we would take legal action and ask the court to give us back the property.