Your responsibilities

You are also responsible for:

• Glass, if broken through neglect

• Keys if lost and locks if broken by neglect

• Hedges, gardens, trees and fencing to dividing boundaries and own fencing

• Garage if owned by tenant

• Decorating and making good

• Minor plaster cracks/shrinkage cracks

• Own internal fixtures and fittings

• Doors, latches if broken by neglect

• Additional and specialist kitchen units fitted by tenant

• Fireplace if installed by tenant

• Gas meter/gas supplier and supply connection

• Electric meter/electricity supplier and supply connection

• Own electrical fittings such as plugs, fuses, light bulbs and fluorescent light tubes

• Smoke detectors (battery operated)

• Extractor fans if fitted by tenant

• Plugs to sinks and baths

• Toilet seat

• Blocked traps to sinks, basins, clean gullies/grids

• Individual TV aerials and satellite dishes

In addition – in the event of a water leak it is your responsibility to turn off the stop tap.

Your right to repair

You have a right to arrange your own repairs under the ‘Right to Repair’ scheme – but only if we fail to repair something within the set time periods and you have allowed us reasonable time to get in to do the job.

The rules are complex so contact us direct on 01327 707500 for advice first. Do not get someone else to do the repair without discussing it with us first; otherwise we may not pay the bill.