Our responsibilities

This includes:

• The roof

• Chimneys and chimney stacks

• Gutters and downpipes, fascia and soffits

• Window frames, catches and sills

• Brickwork, render and cladding

• External doors, frames, locks, letterbox and number

• Canopy and porch

• Outbuildings and coal bunkers

• Path, ramps, handrails and line pots

• Gates, hinges and catches

• Boundary walls and fences to public paths/roads

• Garage, if rented from DDH

We are also responsible for some repairs and maintenance inside the home. This includes:

• Ceiling, walks and floors

• Plaster repairs

• Internal joinery

• Internal doors and frames, latches and handles

• Kitchen units and worktops

• Cupboard doors

• Airing cupboard slatted shelves

• Cylinder jacket and roof insulation

• Fireplace

• Focal point fire

• Central heating appliance (if taken over or installed by DDH)

• Radiators and pipe work

• Gas pipe work

• Gas/electric cooker (if installed by DDH)

• Electric fuse board

• Electrical power sockets and lighting including cables and switches

• Smoke detectors (mains operated where fitted)

• Storage heaters

• Extractor fans supplied by DDH

• Showers supplied by DDH

• Bath, washbasins, sinks and taps

• Toilet, basin and cistern

• Blocked drains and toilet

• Water services and stop tap

• Communal aerial systems

We will repair and maintain the shared areas inside and outside our properties. This includes:

• Decorating of communal entrance halls

• Communal lighting

• Lifts

• Door entry systems

• Communal TV aerials

• Alarm systems (fitted by us)

• Ensuring that any fire fighting equipment is adequate, regularly inspected and serviced

• Footpaths and lighting (where these are only for use by our residents)

• Parking areas, grounds and gardens which are our responsibility